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A word from colleagues and clients

"With much appreciation for what you have contributed of yourself to the Inner Game. With my very best wishes for success in both your inner and outer game."
Tim Gallwey, 1981

"Thank you hugely for turning up and doing a really great job with our client. Knowing that you were in the team allowed me to be much more relaxed that I would otherwise have been and then your brilliant performance with the “gettin up”exercise.... Thanks for being a great co-leader and team player "

Myles Downey,

The Alexander Corporation, 1993

"I have known Caroline for around 35 years and our paths have crossed several times regarding personal development through coaching, in sport, business and education. She was a founder coach with 21st Century Legacy, the education Charity I founded in 2008, to bring more effective coaching and mentoring practices into education. The programme is called, ‘Be the Best you can Be!’ Caroline has a deep understanding and significant experience, in supporting and challenging through coaching/mentoring. Her attention to assisting the embedding of good practice is a model for coaches and really supportive of those attempting to change cultures."

David Hemery, 2019

"I worked with Optimise in both Do It All and Boots Opticians, and found Caroline to be a highly competent specialist in team and individual coaching. She helped the culture change within both organisations, particularly through the team coaching, which greatly increased the effectiveness of meetings and changed the management style to be more focused on genuinely improving performance. Caroline also built our own internal capability to deliver the training in the future - so she practiced what she preached! I would have no hesitation in recommending Caroline Harris and Optimise to any organisation that wants to release the potential of their people through coaching. In fact, I was so inspired by the work Caroline did, I have now set up in business on my own!"

David Tomkinson

Director andpartnership ltd., 2005

“Caroline and I have had a working relationship for more than 20 years, and she has been both helping managers develop their coaching skills and coaching executives directly for much of that time. Her clients have included McKinsey & Company and Goldman Sachs, all firms that demand excellence and set high hurdles for outsiders. Caroline has consistently demonstrated the ability to adapt her approach to meet the unique needs implicit in a client situation. This makes her one of the most experienced professionals in the field of coaching”

Ben Cannon (dc 2006)

Heidrick Stuggles, 2004

“Caroline has delivered for us a wide variety of structured 2/3 day training programmes, day or half-day events, and on-going individual coaching. Over the years we have also had clients in common, but I can speak authoritatively about her work for us. Her work is consistently innovative, thorough, adaptable and well delivered by someone who is close to my definition of user- friendliness. She is particularly strong at forms of coaching that encourage individuals and teams to reflect more deeply on, and to take responsibility for, their own issues, rather than giving quick-fix tips which don’t last or build underlying self-responsibility. Her quiet and friendly style means that she does not wave her years of professionalism in your face, but they are there”.

Douglas Board

Former Deputy Chairman Saxton Bampfylde Hever plc.

Founder of Maslow’s Attic, 2005

"I think that our co-operation over the past few years has been one of the highlights of my holding this post. Not only have I learned an enormous amount through it, but the whole coaching approach has enabled me to understand the whole task of training, leadership, and management within particular framework. You know too that I have found it a valuable mine for theological exploration. So thank you for all of that. As you say, it is unlikely that we will lose touch. Indeed I am determined that we shall not."

The Revd Canon Dr Martin Kitchen

Co-ordinator of Training, The Diocese of Southwark, 1997

"I am sorry that it has taken so long for me to write but nevertheless I felt so strongly about the quality of your performance at the Allied Dunbar Inner Game Pilot Course to want to write to you. The way that you stuck to the principles you were teaching - when demonstrating the process with volunteers - was one of the most impressive pieces of training that I have seen in for a very long time. I commend you for both your determination and skill. It can’t be easy when faced with a dozen or so very powerful, assertive characters such as us, but you composure , strength and skils converted even the most doubtful, cynical participant.

I, personally, learned a great deal from the experience, for which I thank you.
If you ever need an unsolicited testimonial, I’d be delighted to provide it. Thank you again."

David Beynon,

Allied Dunbar, 1988

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